- Download and print the returns form
- Fill this out making sure you include your order number and the style numbers of the garments which are being returned.
- Use the addressed label on the invoice and send it back to us. The return delivery is not freepost
- A courier such as DHL or Royal Mail is recommended.
- As long as we receive your returned items at most 14 days after your initial delivery we will issue a refund which could appear in your account up to 30 days after we've processed your return.
We will sometimes include promotional offers with your order such as free merchandise or garments. When returning your order these must be included. We reserve the right to deduct the value of promotional items from your refund if not returned
If you wish to exchange an item follow the same steps as returns and fill out the exchange section of the returns form along with style codes for each garment included in the exchange.